Xe66 is a trusted online gaming platform that places the highest value on its members' privacy. When you use xe66, certain personal information reaches us — this policy explains exactly where that information goes, how it is used, and how it is kept secure.
This Privacy Policy of xe66 is Terms & Conditionsshould be read alongside. Using the platform constitutes your agreement to this policy.
1 Introduction & Scope
This Privacy Policy applies to the xe66 website, mobile app, and all associated services. Whenever you create an account, log in, play a game, or contact our support team, certain information reaches us.
We believe transparency is the foundation of trust. xe66 therefore guarantees that your data will never be sold or transferred to any third party without your consent.
This policy applies to users aged 18 and above. Anyone under 18 is strictly prohibited from using xe66.
2 Types of Information Collected
Xe66 collects two types of information — data you provide directly and data collected automatically.
| Data type | Example | Purpose of collection |
|---|---|---|
| Identity information | Full name, date of birth, NID number | KYC & Age Verification |
| Contact Information | Mobile number, email address | Account Verification & Support |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Activity Information | Game history, betting records | Service Improvement & Bonus Delivery |
| Technical Information | IP address, device type, browser | Security & Fraud Prevention |
3 How We Collect Your Data
Xe66 may collect your information through various means:
- Registration Form: Information you provide directly when creating your account.
- KYC Process: Documents uploaded for identity verification.
- Payment Transactions: Information required at the time of deposit or withdrawal.
- Platform Usage: Your activity on the site or app is logged automatically.
- Support Contact: Information you share with us via live chat or email.
- Cookies & Tracking: Cookies are used to improve your experience on the site.
4 Purpose of Data Use
Your data is used strictly for defined purposes — never for anything unnecessary or unauthorized.
Primary Use Cases
- To create and manage your account and ensure its security
- To process payments and verify transactions
- To send bonuses, rewards, and promotional offers
- To prevent fraud and money laundering
- To provide customer service and support
- To improve platform performance and user experience
- To fulfill legal and regulatory obligations
If you no longer wish to receive marketing emails or SMS messages, you can opt out at any time by contacting our support team. Please note that important account-related messages will continue to be sent even after opting out.
5 Data Sharing Policy
Xe66 does not sell or share your personal information with advertisers or unrelated third parties. However, data may be shared in certain specific circumstances:
- Payment Provider: Payment gateways such as bKash and Nagad receive only the minimum information required to complete a transaction.
- Game software providers: Information required to operate Live Casino and games.
- Legal authorities: xe66 may be legally required to disclose information under government or court order.
- Fraud Prevention Services: To ensure account security.
All third parties working with xe66 are bound by strict confidentiality agreements. They may only use your information for the specific purpose for which it was shared.
6 Data security measures
Xe66 uses industry-standard technology to protect your data. Security isn't just a compliance requirement — it's built into the core of every system we run.
- SSL/TLS Encryption: All data transfers are encrypted.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Firewall & IDS: Detection and prevention of unauthorized access.
- Secure data centers: Our servers are protected both physically and digitally.
- Regular Security Audits: External security experts conduct regular system audits.
- Staff Training: The xe66 team strictly adheres to data protection policies.
7 Cookie Policy
Xe66 uses cookies — small data files stored in your browser. Cookies help enhance your experience on the platform.
Cookie type
- Essential Cookies: Required for login sessions and security purposes.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand platform usage and drive improvements.
- Marketing Cookies: To show you relevant promotions (you can opt out at any time).
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain xe66 services.
8 Your Rights
As an xe66 member, you have important rights regarding your personal data.
Right to Access
You may request to see what information xe66 holds about you.
Right to Rectification
Contact Support to correct any inaccurate or incomplete information on your account.
Right to data deletion
After closing your account, you may request deletion of your data within legal retention limits.
Right to Restrict Processing
You can request that your data not be used for specific purposes.
Data Portability
You can download your data in a standard, portable format.
Right to Lodge a Complaint
If you have any concerns about data protection, please file a complaint with xe66 Support.
To exercise your rights, email support@xe66.life or reach out via live chat. We will do our best to respond within 30 business days.
9 Data Retention
Xe66 retains your data only for as long as necessary — no longer. All information is stored for the duration your account remains active.
- Financial data is generally retained for 5 years after account closure, as required by law.
- KYC documents are typically retained for 7 years.
- Opting out of marketing communications removes your data immediately.
- Log and session data is deleted after 6 months.
10 Policy Updates & Contact
Xe66 may update this Privacy Policy from time to time. For any significant changes, you will be notified via email or in-app notification. You can always check the "Last Updated" date at the top of the page to confirm you are reading the latest version.
Continued use of xe66 after any policy update will be considered acceptance of the revised policy.
How xe66 Protects Your Privacy
Your data is kept safe not just by policy, but by technology and commitment.
End-to-End Encryption
All data traveling between your device and xe66 servers is encrypted via SSL/TLS protocol — no one in between can read it.
Only Necessary Data
Xe66 only collects what is necessary to provide its services. No unnecessary data is requested or retained.
Secure Data Centers
Xe66 servers are hosted in an environment secured against both physical and cyber threats, with 24/7 monitoring in place.
Never sold to third parties
Your name, number, or any personal information is never sold to advertisers or brokers — not ever.
Full Transparency
You are clearly informed why each piece of data is collected. There are no hidden agendas.
Fast Response
Xe66 responds to all data-related requests as promptly as possible. We are committed to upholding your rights.
FAQ
Your data is secure — enjoy with peace of mind
Xe66 respects your privacy. Create an account today and enjoy a safe, secure entertainment experience.